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Report a Security Vulnerability

Responsible disclosure — HMRC MTD compliance

We take the security of our platform and the sensitive tax data it handles extremely seriously. If you have discovered a security vulnerability, a data exposure risk, or any incident that could affect the privacy or integrity of our users' information, please let us know immediately.

You can report security issues — including vulnerabilities, suspected breaches, or unusual activity — by emailing our dedicated security team:

What to include

  • Description of the vulnerability
  • Steps to reproduce it
  • Potential impact or affected data
  • Any supporting screenshots or logs

What to expect

  • Acknowledgement within 24 hours
  • Regular updates on our investigation
  • Resolution within 90 days where possible
  • Credit for responsible disclosure

Please do not disclose the vulnerability publicly until we have had a reasonable opportunity to investigate and address it. We will not pursue legal action against researchers who follow responsible disclosure practices.

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